The Gold Standard in Physiotherapy and Hydrotherapy for dogs

Our Terms of Service

Last updated: 6th June 2022

When you book and undertake any session or service with us you agree to these terms of service.

Keeping us all safe

This section is all about ensuring that together we are safe

Keeping your pet safe

This section is all about ensuring that your pet is safe with us

Cancelling a session

We know that life can throw lemons so we operate a flexible cancellation policy

valid reasons to cancel

examples of when we charge

Rehabilitation clients

This section is specific terms for our rehabilitation clients

Dog Park clients

This section is specific terms for our dog park users

General matters

The dog park occupies as sensitive area of the South Downs National Park and is granted authority to operate by East Hampshire District Council under the following requirements:

The dog park is used by hundreds of clients from all over Hampshire, Sussex and Surrey so it’s important that you appropriately conduct yourself:

Please remember that we rely on a good relationship with our neighbours in order to provide this dog park. Noise must be kept down and consistently barking dogs will be asked to leave the park with no refund. The following noise management policy applies: 

If you see a breach in our fencing, or your Dog/Children causes a breach you must report this immediately to staff at the centre. If applicable any damage to our fencing our equipment is payable by you.

Animal Welfare

Annual membership pass holders